FAQ
We are open to changes! If you want to modify or change the size/material/color of the item, you are allowed to. What you have to do is just write us in the comments line on the purchase screen. For example, you are interested in purchasing a sofa 2.70 m long, but the site has an option for 2.80 m, you can write the new length in the comments line on the purchase screen. Another example, for a fabric/leather color that you are interested in and it is not available on the website, you are invited to write in the comments line – “I would like to come to the showroom to choose another fabric”, or alternatively, “I would like to change the color of the armchair to dark gray”.
For a change that may constitute an additional fee, we will contact you. For further changes, please send an email to [email protected].
You can check the status of your order through your account page in the website.
You can see the estimated delivery time individually for each item on its item page.
Estimated time for orders of many items or “large” furniture is up to 60 days. For “small” furniture, such as side tables, accessories pillows, etc., you will have to wait up to 14 days, since it is not written otherwise on the same item page.
If you require fast delivery days for one reason or another, you are welcome to call us or send an email, and we will try to speed up the waiting time as much as possible.
Important Information! Deliveries outside of Israel may take longer due to distribution methods. The commitment for that is up to 90 days of delivery, for large orders or “large” items. Contact us for more details.
All prices include taxes.
100% payment on booking will be required for processing the order.
Yes, you will be asked to sign a delivery form, in which you confirm that the product(s) was delivered in the correct condition (without obvious defects or damage).
Delivery cost is included in the total cost of the product.
We accept all major credit and debit cards including MasterCard, Visa, American Express and PayPal.
We deliver and reach every street and every house, whether you live in Eilat or Metula, New York or London (: